Privacy Policy

1Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "siji4d", "the Company", "we", "us", or "our" — the operator of the online gaming platform at https://siji4d.cam and all associated subdomains.
• "Platform" — the siji4d website, any mobile-optimised interface, and all related software, APIs, and services.
• "User", "you", or "your" — any natural person who accesses, registers on, or otherwise interacts with the Platform.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, device identifiers, and financial details.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, or deletion.
• "Data Controller" — the entity that determines the purposes and means of Processing Personal Data; in this context, siji4d.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller under a formal data-processing agreement.
• "KYC" — Know Your Customer, the identity and residence verification procedure required before certain account functions are enabled.
• "Cookies" — small text files placed on your device by the Platform to facilitate session management, analytics, and personalisation.

2Data Controller

siji4d acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, we are responsible for establishing the purposes for which your data is used, the security measures applied to it, and the policies governing its retention and deletion.

All data-processing activities conducted by siji4d are carried out in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. Where we engage third-party Data Processors (such as payment service providers or KYC verification partners), we require them to adhere to equivalent standards through contractual data-processing agreements.

3Data We Collect

siji4d collects the minimum data necessary to operate our platform and meet our legal and regulatory obligations. The categories of Personal Data we collect are set out in the table below:

We do not collect sensitive categories of Personal Data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where such information is voluntarily disclosed in a support communication or is strictly required by applicable law.

4How We Collect Data

siji4d collects Personal Data through the following channels and mechanisms:

4.1 Directly from You

• During account registration, when you provide your name, email address, date of birth, and contact details.
• During KYC verification, when you upload copies of your government-issued identification and proof of address.
• When you make a deposit or request a withdrawal and provide payment method information.
• When you contact our support team via live chat or email at [email protected].
• When you respond to surveys, promotions, or feedback requests.

4.2 Automatically

As you navigate the Platfor m, certain technical data is automatically collected using cookies, server logs, and analytics tools. This includes your IP address, device type, browser information, and session timestamps. These mechanisms are explained in detail in Section 10 (Cookies & Tracking).

4.3 From Third Parties

We may receive Personal Data from trusted third-party service providers acting on our behalf, including:

• KYC verification partners who confirm your identity and address details against official databases.
• Payment service providers (banks such as BCA, BRI, BNI, Mandiri; e-wallet platforms such as OVO, DANA, GoPay) who confirm transaction authenticity.
• Fraud prevention agencies who provide risk-scoring data to protect both you and the Platform from fraudulent activity.

All third-party data collection is conducted under strict contractual agreements that require compliance with applicable data protection laws.

5Purposes & Legal Basis

We process your Personal Data for the following purposes, each supported by a legitimate legal basis under internationally recognised data protection principles:

5.1 Performance of Contract

We process your data to deliver the services you have requested through the Platform — including account creation, deposit and withdrawal processing, game provision, bonus crediting, and customer support. Without this data, we cannot fulfil our contractual obligations to you.

5.2 Legal Compliance

We are required by law to verify your identity (KYC), confirm that you are at least 21 years of age, monitor transactions for signs of money laundering or fraud, and maintain records of gaming activity for a legally prescribed period. These obligations arise from anti-money laundering regulations, responsible gaming standards, and international licensing requirements.

5.3 Legitimate Interests

We process certain data to pursue legitimate business interests, provided these interests do not override your fundamental rights and freedoms. Legitimate interests include:

• Detecting and preventing fraud, cheating, or abuse of the Platform.
• Improving the user experience through analytics and A/B testing.
• Providing personalised game recommendations based on your preferences.
• Sending promotional communications about new games, bonuses, and seasonal events (you may opt out at any time).
• Defending legal claims and resolving disputes.

5.4 Consent

Where required by law, we will request your explicit consent before processing certain categories of data — for example, before placing non-essential cookies on your device. You may withdraw your consent at any time through your Account settings or by contacting [email protected].

6Data Sharing

siji4d does not sell or rent your Personal Data. We share data only with trusted service providers and only to the extent necessary to deliver our services or meet legal obligations. Data recipients include:

6.1 Payment Processors

We share transaction details with banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals in Indonesian Rupiah (IDR).

6.2 KYC & Verification Partners

We share your identity documents with specialised KYC service providers to verify that you are a real person, that you are at least 21 years old, and that the payment methods you use belong to you.

6.3 Game Studio Partners

When you play games supplied by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft, minimal session data (user ID, stake amounts, game outcomes) is shared with those studios to enable gameplay and ensure fairness.

6.4 Law Enforcement & Regulatory Bodies

We will disclose Personal Data to law enforcement agencies, regulators, or courts where required by law, or where disclosure is necessary to prevent serious harm, protect our legal rights, or investigate suspected criminal activity such as money laundering or fraud.

6.5 Analytics & Marketing Platforms

We use analytics tools to understand how users interact with the Platform. These tools may receive pseudonymised usage data (page views, session duration, device type). We do not share identifiable Personal Data with marketing platforms without your explicit consent.

7International Transfers

siji4d primarily serves players located in Indonesia. However, certain service providers we rely upon (such as cloud hosting providers, game studios, and payment processors) operate data centres outside Indonesia. This means your Personal Data may be transferred to, stored in, or accessed from countries including Singapore, the European Union, the United Kingdom, or the United States.

Where data is transferred internationally, we ensure that appropriate safeguards are in place, including:

• Standard contractual clauses approved by international data protection authorities.
• Adequacy decisions recognising equivalent levels of data protection in the recipient country.
• Certification under recognised privacy frameworks.

You may request details of the specific safeguards applied to your data by contacting [email protected].

8Data Retention

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations. Specific retention periods are as follows:

• Active Account Data: Retained for the duration of your Account relationship with siji4d.
• Closed Account Data: Retained for a minimum of five (5) years after Account closure to meet anti-money laundering obligations and to defend against potential legal claims.
• Transaction Records: Retained for seven (7) years in accordance with financial record-keeping regulations.
• Marketing Consents: Retained until you withdraw consent, at which point your data is suppressed from marketing lists.
• Technical Logs: Retained for a maximum of twelve (12) months for security monitoring and fraud detection purposes.

Once the applicable retention period has expired, Personal Data is securely deleted or anonymised such that it can no longer be attributed to you as an individual.

9Security Measures

siji4d employs industry-leading technical and organisational measures to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using the same standard employed by international banks.
• Secure Data Centres: Personal Data is stored in ISO-certified, physically secured data centres with 24/7 monitoring, fire suppression, and redundant power systems.
• Access Controls: Only authorised personnel with a legitimate business need can access Personal Data, and all access is logged and audited.
• Password Hashing: Account passwords are hashed using bcrypt or equivalent one-way cryptographic algorithms and cannot be retrieved in plain text.
• Intrusion Detection: Real-time monitoring systems detect and block suspicious activity, including brute-force login attempts and SQL injection attacks.
• Regular Security Audits: Our infrastructure undergoes periodic penetration testing and vulnerability assessments by independent security firms.

Despite these measures, no method of electronic transmission or storage is 100% secure. While we strive to protect your data using all reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorised access to your Account.

10Cookies & Tracking Technologies

The siji4d Platform uses cookies and similar tracking technologies to enhance functionality, improve performance, and deliver personalised content.

10.1 What Are Cookies?

Cookies are small text files placed on your device by a website to store information about your preferences, session state, and browsing behaviour. Most modern browsers accept cookies by default, but you can configure your browser to refuse cookies or to alert you when cookies are being sent.

10.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These cookies enable you to log in, navigate between pages, and complete transactions. Disabling these cookies will impair core functionality.
• Performance Cookies: Collect aggregated data about how visitors use the Platform (most popular pages, error rates, session duration). This data is used to optimise site performance.
• Functional Cookies: Remember your preferences (language, currency format, interface layout) so you don't need to re-enter them on every visit.
• Targeting/Advertising Cookies: Track your browsing activity to deliver personalised promotions. You can opt out of these cookies through your Account settings.

10.3 Managing Cookies

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may reduce the functionality of the Platform. For detailed guidance on managing cookies, consult your browser's help documentation.

11Your Rights

Under applicable data protection laws, you hold the following rights regarding your Personal Data:

11.1 Right of Access

You have the right to request a copy of the Personal Data we hold about you. We will provide this information free of charge within 30 days of your request.

11.2 Right to Rectification

If any of your Personal Data is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update most Account information directly through your Account settings.

11.3 Right to Erasure

You may request that we delete your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Please note that we may be legally required to retain certain data (such as transaction records) for a prescribed period.

11.4 Right to Restriction

You may request that we restrict processing of your Personal Data in certain circumstances, such as while we investigate a dispute about its accuracy.

11.5 Right to Data Portability

You have the right to receive your Personal Data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.

11.6 Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes. Once you object to marketing, we will cease sending promotional communications unless we have a compelling legal reason to continue.

11.7 Exercising Your Rights

To exercise any of these rights, please contact [email protected] with your request. We will respond within 30 days. You may also lodge a complaint with a supervisory data protection authority if you believe we have not handled your data in accordance with applicable law.

12Protection of Minors

The siji4d Platform is exclusively available to individuals aged 21 years or older. We do not knowingly collect, store, or process Personal Data from anyone under the age of 21. Account registration requires date-of-birth verification, and KYC procedures include age confirmation via government-issued identification.

If we discover that we have inadvertently collected Personal Data from a minor, we will immediately suspend the Account, delete all associated data, and return any deposited funds to the verified payment source. Parents or guardians who believe their child has provided Personal Data to siji4d should contact us immediately at [email protected].

13Third-Party Services

The Platform may contain links to third-party websites, including payment gateways, game studios, or social media platforms. This Privacy Policy applies only to the siji4d Platform. We are not responsible for the privacy practices or content of any third-party site you may visit through a link on our Platform.

We strongly recommend that you review the privacy policy of any third-party site before providing Personal Data to it. Third-party services such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja operate under their own privacy terms, which are independent of this policy.

14Policy Amendments

siji4d reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or business operations. Where changes are material, we will provide advance notice via a prominent notice on the Platform and, where practicable, by email to your registered address.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically. The date of the most recent revision is always displayed at the top of this page.

15Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way siji4d processes your Personal Data, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Inquiry" or "Data Subject Request"
• Response Time: Within 48 hours for general inquiries; within 30 days for formal data subject requests
• Language Support: English and Indonesian (Bahasa Indonesia)

We take all privacy concerns seriously and will work diligently to address your inquiry or resolve any complaint. If you remain unsatisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.